Store Leader & Team Performance Coach

Royal Farms; Philadelphia (Philadelphia County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Royal Farms is seeking an Assistant Store Manager to support the Store Manager in daily operations and strategic planning. You will supervise staff, handle customer escalations, and ensure policy compliance while fostering fairness, respect, and excellent service.

This role emphasizes team development, training delivery, and maintaining strong community engagement, with incentives and 40-hour work weeks guiding earnings.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Minimum of 1 year of experience in fast food, retail, or related management.
• Proven leadership skills with the ability to supervise and motivate teams.
• Strong written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to prioritize and delegate tasks.
• Basic proficiency in business math, accounting, and computer applications.
• Demonstrated analytical and decision-making abilities.

Responsibilities

• Provide leadership that develops team members’ ability to deliver consistent, efficient, and welcoming customer service.
• Plan and execute short-term initiatives that enhance customer satisfaction, sales performance, and community connection.
• Recruit, onboarding, training, and continuous development of retail staff.
• Deliver training and communication on new initiatives, including promotions, policies, processes, and safety equipment.
• Monitor store performance and implement strategies to meet targets and drive profitability.

Skills

Leadership

Customer service

Communication

Team management

Operational excellence

Problem solving

Business math

Analytical decision-making

Education

High school diploma or GED

ANSI-approved Food Safety Manager Certification

Job description

Royal Farms is seeking an Assistant Store Manager to support the Store Manager in daily operations and strategic planning. You will supervise staff, handle customer escalations, and ensure policy compliance while fostering fairness, respect, and excellent service.

This role emphasizes team development, training delivery, and maintaining strong community engagement, with incentives and 40-hour work weeks guiding earnings.