Retail Shift Leader & Lead Pawnbroker — Growth & Bonuses

EZCORP, Inc.; Houston (TX); Hybride; USD 40 116 000 - 45 847 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with company match

Paid time off

Holiday pay

Store discount

Résumé du poste

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Houston, TX to lead customer service and drive sales in a fast-paced pawn environment. You will supervise daily operations, coach team members, process loans and extensions, and promote a positive store culture.

The role offers paid training, competitive hourly wages, and opportunities for advancement within EZPAWN brands. A strong customer service mindset and leadership skills are essential for success.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor/leadership experience.
• Able to pass criminal background check and drug test.

Responsabilités

• Process loans and extensions for pawn items.
• Negotiate terms and pawn values with customers.
• Open and close store procedures and supervise staff.
• Coach and develop store team members to improve performance.

Connaissances

Leadership

Negotiation

Time management

Communication

Customer service

Formation

High school diploma or GED

Description du poste

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Houston, TX to lead customer service and drive sales in a fast-paced pawn environment. You will supervise daily operations, coach team members, process loans and extensions, and promote a positive store culture.

The role offers paid training, competitive hourly wages, and opportunities for advancement within EZPAWN brands. A strong customer service mindset and leadership skills are essential for success.