Store Leader: Sales, Service & Team Development

Michaels; Maryland; On-site; USD 61,000 - 81,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Health benefits

Job summary

Michaels in Ocean Landings-Berlin, MD is seeking a Store Manager to lead and drive all store operations, deliver the sales and profit plan, and execute KPI targets while upholding the Customer Brand Promises.

You will hire, train, and coach a diverse team, manage performance, and develop talent. The role emphasizes inventory control, merchandising, customer service excellence, and adherence to SOPs and safety programs.

Qualifications

• 5+ years of retail experience with emphasis on inventory management.
• 2+ years of directly supervising a diverse team.
• Proven ability to meet KPI targets and customer service standards.

Responsibilities

• Lead and manage all aspects of the store, including SOPs and company programs.
• Deliver sales and profit plans and KPI targets with the team.
• Staff the store with qualified team members and develop talent.

Skills

Retail management experience

Team supervision

Customer service excellence

Job description

Michaels in Ocean Landings-Berlin, MD is seeking a Store Manager to lead and drive all store operations, deliver the sales and profit plan, and execute KPI targets while upholding the Customer Brand Promises.

You will hire, train, and coach a diverse team, manage performance, and develop talent. The role emphasizes inventory control, merchandising, customer service excellence, and adherence to SOPs and safety programs.