Store Leader — Sales Growth & Team Development

Carter's Inc.; Glendale (AZ); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Mental health benefits

30% discount on brands

Referral bonuses

GED tuition-free / ESL programs

Development programs for growth

Job summary

Carter’s Inc. is seeking team members to help families choose from our baby and kids apparel lines — from preemie to size 14. You’ll greet customers, explain product styles and benefits, and keep the sales floor focused on the customer.

We value a positive, inclusive team environment and strong service standards. Join us to support store operations, learn our brands, and drive customer loyalty through engaging, in‑the‑moment feedback and credit programs.

Qualifications

• Positive and solutions‑oriented mindset.
• Effective verbal and written communication skills; professional.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).
• A variety of skills and experiences.
• A high school diploma or GED.

Responsibilities

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omni‑channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
• Build customer loyalty through Company sponsored programs, including credit.
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls.
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Job description

Carter’s Inc. is seeking team members to help families choose from our baby and kids apparel lines — from preemie to size 14. You’ll greet customers, explain product styles and benefits, and keep the sales floor focused on the customer.

We value a positive, inclusive team environment and strong service standards. Join us to support store operations, learn our brands, and drive customer loyalty through engaging, in‑the‑moment feedback and credit programs.