Store Leader — Sales & Customer Service

Williams-Sonoma, Inc.; Littleton (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Employee Discount

401(k) Plan

Wellness program

Paid vacations

Health/Dental/Vision

Job summary

Williams-Sonoma, Inc. in Littleton, CO is seeking a full-time Assistant Manager of Sales and Service to lead the team in delivering an exceptional customer experience and achieving sales goals. You will supervise staff coverage across the store and model superior service techniques daily.

You will coach and develop teammates, utilize selling resources, and ensure a positive, inclusive store environment while meeting business objectives and standards.

Qualifications

• 2–3 years of retail sales experience or management experience in a customer service related field.
• Must be able to lift and mobilize up to 75 lbs. on the sales floor.
• Full-time associates should have open availability including weekends.

Responsibilities

• Leads the store team to create an exceptional customer experience and exceed sales goals.
• Ensure adequate staffing on the sales floor and serve as a role model for sales associates in sales and service.
• Coach staff to reinforce customer service principles and improve performance.
• Educate the team on products and selling skills to meet business goals.
• Maintain a positive environment where all associates are treated with dignity.
• Resolve client service issues including delivery/pick-up using client information systems.
• Demonstrate strong communication, organization and leadership skills.

Job description

Williams-Sonoma, Inc. in Littleton, CO is seeking a full-time Assistant Manager of Sales and Service to lead the team in delivering an exceptional customer experience and achieving sales goals. You will supervise staff coverage across the store and model superior service techniques daily.

You will coach and develop teammates, utilize selling resources, and ensure a positive, inclusive store environment while meeting business objectives and standards.