Store Leader: Sales, Service & People-First Growth

Williams-Sonoma, Inc.; Portland (OR); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Job summary

Williams-Sonoma, Inc. is seeking an Assistant Manager of Sales and Service to lead our store team and deliver World-Class service. You will model customer-centric leadership, manage staff coverage, and ensure a seamless shopping experience that reflects our People First culture.

This role focuses on coaching, motivating, and guiding sales associates, meeting sales goals, and maintaining operational standards to support a premium customer experience.

Qualifications

• Excellent communication, organization and leadership skills.
• Superior critical thinking skills to identify challenges and develop action plans.
• Great time management and ability to handle multiple tasks and priorities.
• 2-3 years of retail sales experience or management in a customer service field.

Responsibilities

• Leads the store team to create an exceptional customer experience and exceed sales goals.
• Ensure the sales floor is adequately staffed while modeling sales and service, prioritizing the customer experience.
• Coach staff on customer service principles and performance.

Skills

Customer service leadership

Sales growth

Team supervision

Communication skills

Store operations

Job description

Williams-Sonoma, Inc. is seeking an Assistant Manager of Sales and Service to lead our store team and deliver World-Class service. You will model customer-centric leadership, manage staff coverage, and ensure a seamless shopping experience that reflects our People First culture.

This role focuses on coaching, motivating, and guiding sales associates, meeting sales goals, and maintaining operational standards to support a premium customer experience.