Store Leader & Sales Coach — Assistant GM

Victra; Moscow (ID); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, Vision Insurance

401K Match

Tuition Reimbursement

50% off Verizon Service

Career pathing

Job summary

Victra is seeking an Assistant General Manager in a retail Verizon store. You will lead a sales team, coach performance, and drive customer experiences on the floor while handling daily operations. You’ll own both personal and team sales results, support hiring and training, and partner with leadership to meet store targets.

The role emphasizes coaching, merchandising, and maintaining store readiness, with compensation featuring base pay and uncapped incentives for high performers.

Qualifications

• Background in customer service within retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• At least 18 years of age and legally authorized to work in the United States.

Responsibilities

• Interviewing and hiring decisions for your store, helping bring in top talent.
• Provide training and mentoring to deliver outstanding customer experience.
• Identify skill gaps and build development plans to meet sales metrics.
• Own personal and team sales performance, tracking daily metrics.
• Run store operations, open/close, and ensure store up-time.

Skills

Customer service

Leadership

Sales targets

Education

High school diploma or GED

Job description

Victra is seeking an Assistant General Manager in a retail Verizon store. You will lead a sales team, coach performance, and drive customer experiences on the floor while handling daily operations. You’ll own both personal and team sales results, support hiring and training, and partner with leadership to meet store targets.

The role emphasizes coaching, merchandising, and maintaining store readiness, with compensation featuring base pay and uncapped incentives for high performers.