Retail Store Leader & Sales Coach (Assistant GM)

Victra; Palestine (TX); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Vision Insurance

401K Match

Tuition Reimbursement

Paid Maternity Leave

50% Verizon Service Discount

Career Advancement Opportunities

Referral Bonus

Job summary

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores.

You’ll lead a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You will coach and mentor your team, manage daily operations, and ensure planogram compliance while maintaining exceptional customer service.

Qualifications

• Background in customer service within retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.

Responsibilities

• Leading your team by resolving customer issues and assisting with customer transactions.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver an outstanding customer experience.

Skills

Leadership

Customer service

Sales coaching

Staff training

Store operations

Planogram compliance

Team motivation

Education

High school diploma or GED

Job description

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores.

You’ll lead a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You will coach and mentor your team, manage daily operations, and ensure planogram compliance while maintaining exceptional customer service.