Store Leader - Retail Ops & Community Impact

Goodwill of Central and Northern Arizona; Butte (MT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K

Job summary

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to lead daily sales-floor operations, drive store performance, and oversee team development. The role requires managing customer service, donations, and inventory while upholding Goodwill standards.

The manager will travel between GCNA locations as needed and participate in staff training and development. The position includes a starting annual pay of $47,000 with a potential monthly bonus up to $1,000 based on

Qualifications

• One year of retail management experience is required.
• One year of customer service experience is required.
• Proficiency with Microsoft Office Suite.
• Ability to pass a background check and drug screen where applicable.
• Ability to speak and read English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Lead daily operations of the sales floor to meet income, revenue, and production goals.
• Monitor product levels and stock to meet budget targets.
• Manage payroll and operating costs within budget.
• Ensure Team Members deliver excellent donor and customer service.
• De-escalate customer situations and resolve issues.

Skills

Retail management

Customer service

Microsoft Office

Background check

English proficiency

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to lead daily sales-floor operations, drive store performance, and oversee team development. The role requires managing customer service, donations, and inventory while upholding Goodwill standards.

The manager will travel between GCNA locations as needed and participate in staff training and development. The position includes a starting annual pay of $47,000 with a potential monthly bonus up to $1,000 based on