Store Leader: People, Service & Growth

Carter's Retail Inc.; Lutz (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Employee discounts (30%)

Career development programs

Paid time off

Growth opportunities

Job summary

Carter's in Lutz, FL is seeking a Store Manager to lead a team and represent our brand for growing families. You’ll coach staff, ensure welcoming service, and drive sales through deep product knowledge and strong leadership.

This role requires 3+ years of retail management, a high school diploma or GED, and the ability to build talent, manage operations, and collaborate across teams to create memorable customer experiences.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• High school diploma or GED is required.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Coaching

Customer service

Outlook

Excel

Web navigation

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's in Lutz, FL is seeking a Store Manager to lead a team and represent our brand for growing families. You’ll coach staff, ensure welcoming service, and drive sales through deep product knowledge and strong leadership.

This role requires 3+ years of retail management, a high school diploma or GED, and the ability to build talent, manage operations, and collaborate across teams to create memorable customer experiences.