Store Leader – People, Pets & Profit

PetSmart; Dayton (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid bi-weekly

Health & Wellness Benefits

401k Plan with company match

Flexible schedule (days, nights, weeks

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Store Manager to lead daily operations, drive sales, and ensure outstanding pet parent service. You will oversee safety, staffing, and execution of company strategies while fostering a culture of teamwork and accountability across the store.

The role requires 4–6 years of retail leadership, full-time availability, and strong communication; you’ll manage payroll, scheduling, and performance across a diverse team.

Qualifications

• Experience leading retail teams and driving performance.
• Ability to recruit, interview, hire, coach, and terminate staff.
• Strong written and verbal communication; proficient with office/computer apps.

Responsibilities

• Lead safety and customer/pet parent experience across the store.
• Drive staffing and scheduling to meet goals and labor targets.
• Develop associates through reviews, coaching, and mentoring.
• Ensure compliance with store policies, ethics, and safety standards.
• Oversee store operations, inventory, and daily financials to meet P&L targets.
• Collaborate with Store Leadership to execute events and community outreach.

Skills

Retail leadership

Staff scheduling

Communication skills

Problem-solving

Adaptability

Job description

PetSmart is seeking a Store Manager to lead daily operations, drive sales, and ensure outstanding pet parent service. You will oversee safety, staffing, and execution of company strategies while fostering a culture of teamwork and accountability across the store.

The role requires 4–6 years of retail leadership, full-time availability, and strong communication; you’ll manage payroll, scheduling, and performance across a diverse team.