Store Leader: People, Pet Care & Growth

PetSmart; Rapid City (SD); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Paid bi-weekly

Job summary

PetSmart’s Retail Store Manager in Rapid City leads store operations to deliver safe, engaging experiences for pets and customers. You’ll guide teams, manage staffing, scheduling, and execute strategies to meet sales and service goals while upholding PetSmart's values.

The role requires strong leadership, accountability for P&L, and collaboration with corporate partners to deliver exceptional pet care and community programs. Join us to grow with a company that puts pets first.

Qualifications

• 4-6 years of retail leadership or equivalent experience.
• Full-time availability; ability to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.

Responsibilities

• Recruiting, interviewing, hiring, coaching, and terminating associates.
• Builds an open-door culture and leverages associate feedback.
• Manages staffing and scheduling.
• Develops and mentors associates; reviews, recognition, onboarding, mentoring.
• Delivers exceptional pet parent service and store culture.
• Drives in-store safety and compliance with policies.
• Manages store profitability, expenses, and inventory levels.
• Runs store opening/closing procedures.

Skills

Retail leadership

Customer-focused

Proficient in computer applications

Strong written and verbal comm.

Tools

Scheduling software

Job description

PetSmart’s Retail Store Manager in Rapid City leads store operations to deliver safe, engaging experiences for pets and customers. You’ll guide teams, manage staffing, scheduling, and execute strategies to meet sales and service goals while upholding PetSmart's values.

The role requires strong leadership, accountability for P&L, and collaboration with corporate partners to deliver exceptional pet care and community programs. Join us to grow with a company that puts pets first.