Store Leader — Luxury Brand, Clienteling & Team Growth

Tapestry, Inc.; Chandler (AZ); Sur place; USD 41 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Résumé du poste

Kate Spade New York in Chandler, AZ is seeking a Store Leader to drive productivity and elevate service in a premium brand environment. You will lead a high-performing team, foster inclusive culture, and own daily store performance through clienteling, omni-channel sales, and operational excellence.

You will recruit, train, and coach staff, set clear goals, and manage scheduling, payroll, and visual merchandising in alignment with brand standards.

Qualifications

• 3+ years of store leadership in retail or luxury experience.
• Proven sales leadership, coaching and development.
• Proficiency with Microsoft Office and CRM tools.
• Strong English language proficiency.

Responsabilités

• Model service behaviors and selling standards to ensure premium client experiences.
• Drive clienteling and omni-channel strategies with CRM usage and outreach.
• Recruit, onboard, train, and motivate a high-performing team with regular evaluations.
• Own store financial performance: forecast, plan, and deliver sales goals.
• Ensure visual directives and brand storytelling through displays and merchandising.
• Oversee scheduling, payroll, cash handling, and loss prevention.

Connaissances

Store leadership

Sales leadership

CRM familiarity

Microsoft Office

Communication skills

Outils

CRM systems

Microsoft Office

Excel

Description du poste

Kate Spade New York in Chandler, AZ is seeking a Store Leader to drive productivity and elevate service in a premium brand environment. You will lead a high-performing team, foster inclusive culture, and own daily store performance through clienteling, omni-channel sales, and operational excellence.

You will recruit, train, and coach staff, set clear goals, and manage scheduling, payroll, and visual merchandising in alignment with brand standards.