Store Leader: Inspire Teams, Elevate Customer Experience

Foot Locker; Cerritos (CA); On-site; USD 1,274 - 2,730; Full time

Benefits offered by this job

Weekly pay

Bonus incentives

30-50% employee discount

Paid time off

Paid parental leave

Life, medical, and dental coverage

Development and advancement opportunit

Job summary

Foot Locker is seeking a results-driven leader for a customer-facing role in Cerritos. You will coach a sales team, recruit, train, and oversee guest services, store operations, and visual merchandising to maximize profitability.

Influence decisions with a strong customer focus and cross-functional collaboration with corporate partners. The ideal candidate drives KPI achievements, empowers teams, and delivers an elevated shopping experience across in-store and omni-channel channels.

Qualifications

• Demonstrated leadership in a customer-facing sales setting.
• Confidently engage customers to deliver an elevated experience.
• Ability to analyze trends and support financial goals.
• Adaptable to a fast-changing omni-channel retail environment.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Skills

Leadership

Customer-focused selling

Team motivation

Omni-channel retail

Financial analysis

Job description

Foot Locker is seeking a results-driven leader for a customer-facing role in Cerritos. You will coach a sales team, recruit, train, and oversee guest services, store operations, and visual merchandising to maximize profitability.

Influence decisions with a strong customer focus and cross-functional collaboration with corporate partners. The ideal candidate drives KPI achievements, empowers teams, and delivers an elevated shopping experience across in-store and omni-channel channels.