Store Manager — Lead Teams, Drive Customer Experience

Footlocker; Las Vegas (NV); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Weekly pay

Employee discount

Paid time off

Parental leave

Life insurance

Medical coverage

Dental coverage

Job summary

Foot Locker is seeking a store leadership professional to manage day-to-day operations, develop a high-performing team, and deliver an outstanding in-store customer experience. You will recruit, train, and coach staff, uphold company standards, and drive profitability through effective merchandising and guest services.

You will coach teammates to sell athletic products with passion, collaborate with store leadership and corporate partners, and maintain brand standards while communicating clearly

Qualifications

• Minimum 2 years of leadership in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results from interaction with customers and athletic products.
• Resourceful and versatile in a rapidly changing omni-channel retail environment.
• Strong cognitive and mathematical skills for problem analysis and financial insights.
• High level of ethics, values, integrity and trust.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Coach and motivate your team to deliver exceptional customer experiences.
• Execute standards in recruiting, hiring, training, guest services, visual merchandising and store operations.
• Drive KPIs to maximize profitability and sales performance.
• Enhance brand loyalty by delivering authentic and personable customer interactions.
• Act as a partner between customers, sales associates, store leadership and corporate partners.
• Lead by example with clear, engaging communication and customer focus.
• Ensure visual directives and standards are maintained across the store.
• Teach product knowledge to associates and apply learning to the customer experience.

Skills

Leadership

Customer engagement

Motivation

Adaptability

Analytical thinking

Ethics and integrity

Flexible schedule

Job description

Foot Locker is seeking a store leadership professional to manage day-to-day operations, develop a high-performing team, and deliver an outstanding in-store customer experience. You will recruit, train, and coach staff, uphold company standards, and drive profitability through effective merchandising and guest services.

You will coach teammates to sell athletic products with passion, collaborate with store leadership and corporate partners, and maintain brand standards while communicating clearly