Retail Store Leader: Elevate Experience & Ops

Footlocker; Wilmington (NC); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly Pay

Employee Discount 30-50%

Development & Advancement

Health, Life & Dental

Paid Time Off

Disability Benefits

401(k) Matching

Descripción de la vacante

Foot Locker stores are seeking dynamic leaders to boost customer experience and drive sales. You will coach teams, manage daily operations, and ensure execution of store standards with ownership mentality.

Join a fast-paced retail environment that emphasizes teamwork, training, and growth. The role requires evening/weekend availability and a customer-first mindset for continued brand impact.

Formación

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsabilidades

• Lead by example on the sales floor with an "Always on, Never no" mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Conocimientos

Retail experience

Leadership

Communication

Flexibility

Descripción del empleo

Foot Locker stores are seeking dynamic leaders to boost customer experience and drive sales. You will coach teams, manage daily operations, and ensure execution of store standards with ownership mentality.

Join a fast-paced retail environment that emphasizes teamwork, training, and growth. The role requires evening/weekend availability and a customer-first mindset for continued brand impact.