Store Leader: Guest Experience & Team Growth

majorsmanagement; Tennessee; On-site; USD 42,000 - 64,000; Full time

Job summary

majorsmanagement is seeking a store leader to oversee day-to-day operations, train and develop a team, and deliver a consistently superior guest experience while meeting sales goals.

We foster a culture focused on guests’ needs, with leaders serving as role models who motivate staff and guests alike. You will build an organized, process-driven store and align objectives with company strategy.

Qualifications

• Must have a people-first mentality and guest focus.
• Excellent communication of complex issues clearly.
• Able to plan, prioritize and handle ambiguity in a fast-paced environment.
• Good business acumen.
• Flexible schedule including days, nights, weekends, and holidays.
• Valid driver’s license and satisfactory MVR.
• On-call 24/7 availability.
• High School diploma or GED is required.
• 1-2 years of retail experience in a similar environment.

Responsibilities

• Oversee day-to-day store operations and develop a high-performing team.
• Train staff to provide consistently superior guest experience.
• Foster a guest-first culture across stores.
• Model high energy and a friendly demeanor for team and guests.
• Create an organized, process-oriented work environment.
• Align store objectives with company strategy and communicate expectations.
• Monitor execution, discipline, and expense control to optimize results.
• Support monitoring of financials, sales, and payroll-related analytics.
• Assist forecasting and analysis of business trends and controllable expenses.

Skills

People first mentality

Strong communicator

Planning and prioritization

Ambiguity handling

Business acumen

Flexible schedule

Driver's license

Education

High School diploma or GED

1-2 years retail experience

Job description

majorsmanagement is seeking a store leader to oversee day-to-day operations, train and develop a team, and deliver a consistently superior guest experience while meeting sales goals.

We foster a culture focused on guests’ needs, with leaders serving as role models who motivate staff and guests alike. You will build an organized, process-driven store and align objectives with company strategy.