Store Leader: Guest Experience & Team Coach

UDF; Westerville (OH); On-site; USD 21,000 - 22,000; Full time

Job summary

UDF invites applications for an Assistant Manager to support daily operations in the Westerville area. The role emphasizes delivering The Hi Five Guest Experience, supervising staff, and maintaining store conditions to ensure safe and efficient service during all shifts.

Responsibilities include coaching team members, managing store administration, and ensuring accurate transactions at the POS and gas console while complying with policy and regulations.

Qualifications

• Must be able to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to operate POS terminal and gas console.
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps; make change.

Responsibilities

• Managing other associates: assign/monitor duties, coach The Hi Five Guest Experience, train Shift Leaders and Guest Services Associates.
• Store Administration: ordering, weekly delivery reports, product transfers, paperwork as directed by Store Manager or District Supervisor.
• Provide the signature UDF Hi Five Guest Experience; greet Guests, ensure store is prepared and ready, anticipate Guest needs.

Skills

English proficiency

Customer service

Cash handling

Tools

POS terminal

Gas console

Job description

UDF invites applications for an Assistant Manager to support daily operations in the Westerville area. The role emphasizes delivering The Hi Five Guest Experience, supervising staff, and maintaining store conditions to ensure safe and efficient service during all shifts.

Responsibilities include coaching team members, managing store administration, and ensuring accurate transactions at the POS and gas console while complying with policy and regulations.