Store Leader: Guest Experience & Profitability

Smoothie King (SKFI)

Orland Park (IL)

On-site

USD 55,000 - 75,000

Full time

9 days ago

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Job summary

Smoothie King in Orland Park, IL is hiring an Assistant General Manager to partner with the GM to lead a team and deliver an exceptional guest experience while upholding brand standards. The AGM will drive sales, profitability, and a welcoming atmosphere.

The role covers daily operations, training, community partnerships, and utilization of tools like P&L and inventory to optimize performance, all while maintaining a high-energy, customer-focused store culture.

Qualifications

Strong leadership and team development skills.
Excellent written and verbal communication.
Ability to manage cash, inventory, and reporting tools.
Customer-focused with ability to drive guest experience.
Ability to work a flexible schedule including nights/weekends.

Responsibilities

Fosters a culture of exceptional guest experience.
Reviews store environment and KPIs to identify problems/opportunities.
Drives implementation of company programs and ensures policy adherence.
Develops partnerships with local community members and events.
Uses P&L, cash management, labor matrix and inventory tools to achieve operational excellence.
Champions company culture and core values.
Lead and develop the team; coach and mentor.