Assistant GM: Elevate Guest Experience & Store Growth

Smoothie King; Grove City (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Smoothie King in Ohio seeks an Assistant General Manager to support the GM in leading the store team, upholding brand standards, and delivering an outstanding guest experience. The AGM will work to maximize sales and profitability while maintaining a fun, welcoming atmosphere.

The role covers daily operations, staff development, and execution of company programs, requiring strong leadership, communication, and the ability to thrive in a fast-paced environment, including nights and weekends.

Qualifications

• Excellent written and verbal communication skills.
• Ability to manage store operations independently.
• Ability to perform basic POS and computer functions.

Responsibilities

• Lead and develop the team to deliver an exceptional Guest Experience.
• Review KPIs and identify opportunities for improvement and act on them.
• Drive profitability while maintaining a welcoming atmosphere.

Skills

Leadership

Guest experience

Team development

Communication

Problem solving

Customer service

Team building

Coach and mentor

Education

High School Diploma or GED

Tools

POS cashier system

Job description

Smoothie King in Ohio seeks an Assistant General Manager to support the GM in leading the store team, upholding brand standards, and delivering an outstanding guest experience. The AGM will work to maximize sales and profitability while maintaining a fun, welcoming atmosphere.

The role covers daily operations, staff development, and execution of company programs, requiring strong leadership, communication, and the ability to thrive in a fast-paced environment, including nights and weekends.