Store Leader: Guest Experience & Operations Coach

Turkey Hill; Bareville (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

Turkey Hill is seeking an Assistant Manager to support the Store Manager in delivering a top-notch guest experience. You will coach the team on guest service, help train and schedule staff, and drive store promotions and goals.

The role requires energy and strong communication, with heavy emphasis on teamwork and adherence to food safety standards. Full-time hours include nights, weekends, and holidays.

Qualifications

• High School diploma or GED required.
• 1 year retail or food experience, with training program.
• ServSafe/Food Safety certification a plus.

Responsibilities

• Manages the store team’s Guest Service behaviors, coaching to greet guests warmly and resolve issues.
• Support Store Manager in building a strong team with training, scheduling, and engagement.
• Partner with Store Manager to achieve operational excellence and hit sales and promotions goals.
• Help maintain store appearance, keep coffee station clean and stocked, and ensure bathrooms are clean.

Skills

Guest Service

Coaching

Leadership

Teamwork

Communication

Education

High School Diploma or GED

Associate or Bachelor’s Degree (preferred)

Job description

Turkey Hill is seeking an Assistant Manager to support the Store Manager in delivering a top-notch guest experience. You will coach the team on guest service, help train and schedule staff, and drive store promotions and goals.

The role requires energy and strong communication, with heavy emphasis on teamwork and adherence to food safety standards. Full-time hours include nights, weekends, and holidays.