Store Leader: Growth, Team & Performance

Goodwill-Industries-of-Northern-Illinoi; Rockford (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan with employer match

Employee discounts

Paid time off

Job summary

Goodwill of Northern Illinois seeks an experienced retail leader to manage all aspects of a busy Goodwill store. You will drive sales, oversee donations and merchandising, and lead a diverse team to deliver excellent customer service while upholding safety and loss-prevention standards.

The role requires five years of retail experience with supervisory responsibilities, ability to travel regionally, and strong communication and ethical standards to support our mission and inclusivity goals.

Qualifications

• Associate’s degree preferred.
• Five+ years of retail experience.
• Previous supervisory experience.
• Ability to travel to locations within Goodwill’s territory on a regular schedule.
• Strong communication and decision-making skills.

Responsibilities

• Oversees all aspects of the retail operation including sales, donations, textiles, and wares.
• Implements procedures for all retail operations and merchandises store effectively.
• Manages financial results through sales growth and expense control.
• Leads staff, trains, coaches, and conducts performance reviews.
• Maintains safety, cleanliness, and loss-prevention practices.
• Provides excellent customer service and supports mission programs.

Skills

Leadership

Communication

Decision making

Prioritization

Customer focus

Sense of urgency

Ethical practices

Teamwork

Education

Associate degree preferred

Tools

MS Word

MS Excel

Outlook

Job description

Goodwill of Northern Illinois seeks an experienced retail leader to manage all aspects of a busy Goodwill store. You will drive sales, oversee donations and merchandising, and lead a diverse team to deliver excellent customer service while upholding safety and loss-prevention standards.

The role requires five years of retail experience with supervisory responsibilities, ability to travel regionally, and strong communication and ethical standards to support our mission and inclusivity goals.