Store Leader & Growth Coach

Carter's, Inc.; Miami (FL); Hybride; USD 52 000 - 76 000; Plein temps

Résumé du poste

Carter's Inc. is seeking a Store Manager to lead a team and deliver exceptional customer experiences in a busy Miami store. You will coach staff, manage merchandising, and drive sales while maintaining a welcoming environment for families.

You will develop leaders, execute payroll and budgets, and ensure excellent customer service across in-store and online channels. Join Carter's to grow your career in a values-driven, inclusive culture.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Responsabilités

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company's direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Connaissances

Leadership

Retail management

Communication

Team training

Technology proficiency

Formation

High school diploma or GED

Outils

Outlook

Excel

Web navigation

Description du poste

Carter's Inc. is seeking a Store Manager to lead a team and deliver exceptional customer experiences in a busy Miami store. You will coach staff, manage merchandising, and drive sales while maintaining a welcoming environment for families.

You will develop leaders, execute payroll and budgets, and ensure excellent customer service across in-store and online channels. Join Carter's to grow your career in a values-driven, inclusive culture.