Store Leader: Grow Talent & Elevate Service

Carter's Inc.; Waldorf (MD); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health benefits

30% discount on Carter’s brands

Job summary

Carter’s Inc. in Waldorf, MD seeks an Assistant Store Manager to lead the sales floor, welcome customers and coach the team. You’ll help drive brand standards, product knowledge, and omnichannel service while fostering an inclusive, high-energy store environment.

You’ll support scheduling, hiring, training, and performance coaching, ensuring operational controls and loss prevention. This role offers growth within Carter’s, benefits, and a team-focused culture.

Qualifications

• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Communication skills

Leadership

Customer engagement

Tech skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. in Waldorf, MD seeks an Assistant Store Manager to lead the sales floor, welcome customers and coach the team. You’ll help drive brand standards, product knowledge, and omnichannel service while fostering an inclusive, high-energy store environment.

You’ll support scheduling, hiring, training, and performance coaching, ensuring operational controls and loss prevention. This role offers growth within Carter’s, benefits, and a team-focused culture.