Customer-Driven Assistant Store Manager - Growth & Team Leader

Carters Inc.; Annapolis (MD); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

30% store discount

Paid time off

Education programs

Job summary

Carter’s is seeking an Assistant Store Manager in Annapolis, MD to lead a dynamic team and deliver exceptional customer experiences. You will guide daily operations, drive sales, and foster an inclusive environment that supports both customers and employees.

You will coach staff, manage schedules, and execute merchandising plans while analyzing KPIs to improve store performance. This role offers career growth within a values-driven culture and a strong brand family.

Qualifications

• Minimum 1 year of retail or related management experience.
• High school diploma or GED.
• Ability to lift 40 pounds and stand for extended periods.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success while modeling service standards and omnichannel experience.
• Analyze the business and communicate KPIs with the team to drive results.
• Build customer loyalty through company programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and developing the team.
• Recognize exceptional performance and redirect employees when needed.
• Track, analyze, and report task completion and financial results using company tools.
• Partner with Store Manager on merchandising standards, promotions, and product placement.
• Reduce loss through consistent customer service and operational controls.

Skills

Leadership

Customer engagement

Verbal & written communication

Team management

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s is seeking an Assistant Store Manager in Annapolis, MD to lead a dynamic team and deliver exceptional customer experiences. You will guide daily operations, drive sales, and foster an inclusive environment that supports both customers and employees.

You will coach staff, manage schedules, and execute merchandising plans while analyzing KPIs to improve store performance. This role offers career growth within a values-driven culture and a strong brand family.