Store Leader: Grow Sales & Experience (Bonus Eligible)

At Home Group; Kennewick (WA); On-site; USD 80,000 - 96,000; Full time

Benefits offered by this job

401(k) W/ Employer Match

Dental, Vision, Life, and Disability保险

25% Store Discount (Seasonal TMs Incl)

Medical Insurance

Flexible Spending Accounts

Paid Time Off, Holidays, and Volunteer

Job summary

At Home Group is seeking a Store Manager to oversee all store operations, financial performance, and team leadership in a large-format retail setting. The role centers on driving sales, coaching staff, and delivering an exceptional customer experience.

You will manage staffing, training, and performance using data-driven insights, ensuring compliance and a high-performing culture across the store. This position is full-time and on-site.

Qualifications

• High school diploma or equivalent required; Bachelor’s Degree preferred.
• Minimum of 3 years of relevant leadership experience in a big-box and/or high-volume retail environment.
• Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget.
• Customer-focused mindset with a track record of delivering exceptional in-store experience.
• Demonstrated integrity, reliability, and commitment to ethical business practices.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• Experience utilizing task management, HRIS, and workforce scheduling systems.
• Strong communication skills, including verbal, written, and comprehension.
• Skilled in prioritizing, multitasking, and adapting to changing business needs.
• Proven ability to analyze data and leverage insights to make informed business decisions and drive performance.
• Proven ability to build and sustain a collaborative, engaging and high-performing team culture.

Responsibilities

• Lead all aspects of store operations to achieve sales, profit, and overall performance goals, while creating an engaging, customer-focused shopping experience.
• Attract, hire, and develop talent; build internal bench strength and effective succession plans that support long-term growth.
• Drive efficiency and performance through focused coaching, training, and development, encouraging continuous improvement and supporting internal career growth within At Home.
• Ensure a clean, safe, and well-presented store environment through effective planning, delegation, and follow-up.
• Uphold operational excellence across merchandising, freight flow, inventory management, safety, and customer experience.
• Leads proper staffing to labor model, scheduling, and payroll to align with business needs and drive efficiency.
• Address Team Member and customer concerns with urgency, professionalism and integrity.
• Leverage financial and operational metrics, including the store scorecard, to inform strategy and drive results, including improving loyalty and credit performance.
• Ensure full compliance with company policies, procedures, and all applicable laws and regulations.
• Champion a positive, inclusive, and safe environment where Team Members can grow, collaborate, and enjoy their work by modeling At Home’s Values.
• Lead team communication through regular huddles and meetings.
• Perform additional duties as assigned.

Skills

Communication skills

Data-driven decision making

Leadership & team motivation

Customer-focused

Team culture building

Microsoft Office proficiency

Education

High school diploma or equivalent

Bachelor’s Degree preferred

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)

Job description

At Home Group is seeking a Store Manager to oversee all store operations, financial performance, and team leadership in a large-format retail setting. The role centers on driving sales, coaching staff, and delivering an exceptional customer experience.

You will manage staffing, training, and performance using data-driven insights, ensuring compliance and a high-performing culture across the store. This position is full-time and on-site.