Store Leader: Grow Relationships & Lead Team

TD; New York (NY); Vor Ort; USD 44.000 - 66.000; Vollzeit

Zusammenfassung

TD Bank is seeking an Assistant Store Manager in New York, NY. You will lead a team to deliver exceptional customer service, drive sales, and oversee day-to-day operations on the teller line and platform.

The role emphasizes TD’s model of convenience, personalized advice, and community engagement. You will coach staff to provide proactive financial guidance, manage complex service needs, and ensure compliance with policies.

Qualifikationen

• Undergraduate degree or equivalent experience.
• 2+ years experience in customer sales or equivalent.
• Supervisory or leadership experience preferred.
• Notary license preferred.
• Proficient in Microsoft Office.

Aufgaben

• Lead a team to deliver legendary customer and colleague experience.
• Provide day-to-day team leadership and direction for personalized/complex service and advice.
• Coach and develop the advisory team on advice-giving strategies and product knowledge.
• Drive and reinforce TD's Advice activities to meet daily/quarterly/annual objectives.
• Manage customer referrals and lead generation through multiple channels.

Kenntnisse

Customer service

Sales leadership

Team supervision

Business acumen

Ausbildung

Undergraduate degree or equivalent experience

2+ years experience in customer Sales

Supervisory or leadership experience

Notary license (Preferred)

Proficient in Microsoft Office

Jobbeschreibung

TD Bank is seeking an Assistant Store Manager in New York, NY. You will lead a team to deliver exceptional customer service, drive sales, and oversee day-to-day operations on the teller line and platform.

The role emphasizes TD’s model of convenience, personalized advice, and community engagement. You will coach staff to provide proactive financial guidance, manage complex service needs, and ensure compliance with policies.