Store Leader: Customer Advisory & Team Growth

TD; Concord (NH); On-site; USD 41,000 - 61,000; Full time

Job summary

The Assistant Store Manager at TD Bank in Concord, NH leads the day-to-day service, sales and operational objectives in a TD Store location. The role focuses on guiding a team to grow and deepen customer relationships by delivering TD’s model of convenience, sales and advice, and differentiating with a personalized, connected experience.

This role can lead the Store with minimal direction and has the knowledge to make day-to-day decisions on teller line or platform.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and/or sales.
• Supervisory or leadership experience preferred.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and banking products knowledge.

Responsibilities

• Lead a store team to achieve service, sales and operational objectives.
• Provide day-to-day direction for personalized service while ensuring compliance.
• Deliver end-to-end advice and financial solutions to customers.
• Coach and develop colleagues to enhance customer experience and referrals.
• Manage scheduling, risk, and community engagement initiatives.

Skills

Verbal communication

Written communication

Education

Undergraduate degree or equivalent experience

2+ years experience working with customers or sales

Supervisory or leadership experience preferred

Notary License (Preferred)

Active NMLS registration to engage in loan conversations (SAFE Act)

Job description

The Assistant Store Manager at TD Bank in Concord, NH leads the day-to-day service, sales and operational objectives in a TD Store location. The role focuses on guiding a team to grow and deepen customer relationships by delivering TD’s model of convenience, sales and advice, and differentiating with a personalized, connected experience.

This role can lead the Store with minimal direction and has the knowledge to make day-to-day decisions on teller line or platform.