Bank Store Leader: Grow Relationships & Deliver Advice

TD Bank Group; Milford (CT); On-site; USD 41,000 - 61,000; Full time

Job summary

TD Bank Group in Milford, CT is seeking an Assistant Store Manager to lead a team delivering TD's model of convenience, sales and advice, and a personalized customer experience. You will supervise tellers and platform staff, drive revenue through advisory sales, ensure compliance and foster community engagement.

This role requires strong leadership, excellent communication, and the ability to manage multiple priorities in a fast-paced retail banking environment.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers or sales in any capacity or equivalent.
• Supervisory or leadership experience preferred.
• Strong verbal and written communication skills.
• Sales and Operational Management skills.
• Notary License (Preferred)

Responsibilities

• Lead a team of advice and service colleagues to achieve store objectives and deliver legendary customer experience.
• Provide day-to-day leadership and direction to ensure efficient delivery of personalized service and advice while maintaining compliance.
• Oversee complex sales advisory activities across multiple steps and systems.
• Deliver end-to-end financial guidance, highlighting product features and benefits based on customer needs.
• Build customer relationships and drive referrals through proactive engagement and community involvement.

Skills

Leadership

Customer service

Communication

Sales

Microsoft Office

Notary License

Education

Undergraduate degree

Tools

NMLS knowledge

Job description

TD Bank Group in Milford, CT is seeking an Assistant Store Manager to lead a team delivering TD's model of convenience, sales and advice, and a personalized customer experience. You will supervise tellers and platform staff, drive revenue through advisory sales, ensure compliance and foster community engagement.

This role requires strong leadership, excellent communication, and the ability to manage multiple priorities in a fast-paced retail banking environment.