Store Leader: Elevate Sales & Customer Experience

Crate & Barrel; Pasadena (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Crate & Barrel in Pasadena, TX is seeking a Store Leader to drive sales and deliver an exceptional in-store experience. You will lead and mentor associates, steward visual merchandising, and translate company goals into action on the floor.

You will manage staffing, coach teams, and ensure seamless operations while maintaining a customer-first culture and a strong sense of teamwork across departments. The role requires a flexible, full-time schedule including nights and weekends.

Qualifications

• 3+ years customer service or retail leadership experience.
• Experience with Microsoft Office, Google applications, computer systems and tablet devices.

Responsibilities

• Lead and empower store associates to achieve sales goals.
• Coach and develop associates' talents.
• Set and maintain sales, customer service and visual merchandising standards.
• Communicate store goals to all associates and align with company initiatives.
• Monitor metrics like sales, payroll, scheduling, training.
• Ensure exceptional service on the sales floor.

Skills

Customer service leadership

Communication skills

Team building

Retail operations

Tools

Microsoft Office

Google apps

Tablet devices

Job description

Crate & Barrel in Pasadena, TX is seeking a Store Leader to drive sales and deliver an exceptional in-store experience. You will lead and mentor associates, steward visual merchandising, and translate company goals into action on the floor.

You will manage staffing, coach teams, and ensure seamless operations while maintaining a customer-first culture and a strong sense of teamwork across departments. The role requires a flexible, full-time schedule including nights and weekends.