Store Leader: Elevate Guest Experience & Ops

GameStop; Newark (DE); On-site; USD 50,861,000 - 62,323,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Dental insurance

Vision insurance

Bonus potential

Job summary

GameStop is seeking a store team member to deliver outstanding guest service and drive sales in a fast-paced retail environment. You will greet customers, process transactions, and promote loyalty programs while maintaining store standards.

The role requires flexibility, teamwork, and basic math skills. You will participate in training, support promotions, and ensure inventory accuracy and safety in daily operations.

Qualifications

• High school diploma or equivalent required; business/merchandising degree preferred.
• Experience in retail or guest service is advantageous.
• Video game knowledge is a plus.

Responsibilities

• Provide best-in-class guest service: greet guests, address questions, and promote promotions.
• Process purchases/returns accurately using POS system.
• Support store environment, promotions, and guest relationships to drive sales.
• Assist Store Manager with onboarding, training, and policy adherence.
• Maintain clean, organized store and merchandise presentation per guidelines.
• Fulfill Omni-Channel orders daily and protect assets via loss prevention.

Skills

Outgoing personality

Guest service

Communication

Bilingual English/Spanish

Teamwork

Attendance & reliability

POS system

Math basics

Work independently

Flexibility schedule

Physical stamina

Onboarding & training

Education

High school diploma or equivalent

Tools

POS system

Job description

GameStop is seeking a store team member to deliver outstanding guest service and drive sales in a fast-paced retail environment. You will greet customers, process transactions, and promote loyalty programs while maintaining store standards.

The role requires flexibility, teamwork, and basic math skills. You will participate in training, support promotions, and ensure inventory accuracy and safety in daily operations.