Store Leader: Customer Experience & Talent Development

LOFT; Dublin (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Advancement opportunities

Community impact

Job summary

LOFT in Dublin, OH is seeking an Assistant Manager to support customer experience and shape store culture. You will lead on the sales floor, coach associates, and collaborate with the Store Manager to recruit and develop talent.

The role emphasizes building authentic customer connections, leveraging technology for omnichannel service, and driving operational excellence in a dynamic retail environment.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Proficient with point-of-sale systems.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors.
• Inspire, educate, and coach associates to connect with customers.
• Create an inclusive store environment for all associates.
• Use technology to provide a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and development.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and supporting the team.

Skills

Retail management

Hospitality mindset

POS proficiency

Business acumen

Tools

POS system

Job description

LOFT in Dublin, OH is seeking an Assistant Manager to support customer experience and shape store culture. You will lead on the sales floor, coach associates, and collaborate with the Store Manager to recruit and develop talent.

The role emphasizes building authentic customer connections, leveraging technology for omnichannel service, and driving operational excellence in a dynamic retail environment.