Store Leader: Elevate Customer Experience & Team Growth

KnitWell Group; Salem (NH); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development

Community impact through philanthropic

Zusammenfassung

LOFT in Salem, NH is seeking an Assistant Manager to support the customer experience and shape store culture. You will lead on the sales floor, coach associates, and partner with the Store Manager to drive results.

This role emphasizes hospitality, teamwork, and accountability across daily operations and omnichannel initiatives. Ideal candidates have 1+ year of retail management, a hospitality mindset, and comfort with a POS system.

Qualifikationen

• 1+ year retail management experience
• Hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Aufgaben

• Support the customer experience and shape a strong store culture for associates
• Lead on the sales floor and model the brand’s behaviors to engage and assist customers
• Inspire, educate, and coach associates to create genuine customer connections
• Create an inclusive store environment for associates and ensure everyone feels welcome
• Use tools and reporting to drive operational excellence and financial discipline
• Support the Store Manager in recruiting, hiring, and developing talent
• Build productive relationships by listening and sharing ideas with the team
• Support omnichannel shopping experiences and store operations

Kenntnisse

Retail management

Customer service

POS system

Business acumen

Decision making

Tools

POS system

Jobbeschreibung

LOFT in Salem, NH is seeking an Assistant Manager to support the customer experience and shape store culture. You will lead on the sales floor, coach associates, and partner with the Store Manager to drive results.

This role emphasizes hospitality, teamwork, and accountability across daily operations and omnichannel initiatives. Ideal candidates have 1+ year of retail management, a hospitality mindset, and comfort with a POS system.