Store Leader: Customer Experience & Team Development

LOFT; Woodburn (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through philanthropic

Job summary

LOFT in Woodburn, OR is seeking an Assistant Manager to support the customer experience and nurture a strong store culture. You will lead on the sales floor, model brand behaviors, and coach associates to create genuine connections with customers.

You’ll collaborate with the Store Manager on recruiting, developing talent, and using data to drive operational excellence, while ensuring an inclusive environment for the team.

Qualifications

• 1+ year retail management experience (preferred)
• Hospit ality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional customer experiences
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections
• Create an inclusive store environment for associates where everyone feels welcome and engaged
• Use technology to provide customers with a seamless omnichannel shopping experience
• Support the Store Manager in recruiting, hiring, and developing talent
• Use tools and reporting to drive operational excellence and financial discipline
• Build productive relationships by listening, sharing ideas, and supporting the team

Skills

Retail management

Hospitality mindset

POS system

Tools

POS system

Job description

LOFT in Woodburn, OR is seeking an Assistant Manager to support the customer experience and nurture a strong store culture. You will lead on the sales floor, model brand behaviors, and coach associates to create genuine connections with customers.

You’ll collaborate with the Store Manager on recruiting, developing talent, and using data to drive operational excellence, while ensuring an inclusive environment for the team.