Retail Sales Lead: Elevate Experience & Team Coaching

LOFT; Salem (NH); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Salem, NH is seeking a Sales Lead to model and deliver exceptional customer experiences while supporting and coaching associates. You will collaborate with the Store Manager to step in as manager when needed and ensure store operations run smoothly.

The role emphasizes onboarding and developing a highly engaged team, maintaining brand standards, and using tools to drive a customer-focused environment. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Deliver personalized customer experiences and guide associates.
• Collaborate with the Store Manager to step in as manager when needed.
• Support onboarding and development of an effective, highly engaged team.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.

Skills

Retail sales

Management experience

Technology proficiency

Tools

Point-of-sale system

Job description

LOFT in Salem, NH is seeking a Sales Lead to model and deliver exceptional customer experiences while supporting and coaching associates. You will collaborate with the Store Manager to step in as manager when needed and ensure store operations run smoothly.

The role emphasizes onboarding and developing a highly engaged team, maintaining brand standards, and using tools to drive a customer-focused environment. Flexibility for evenings, weekends, and holidays is required.