Store Leader: Elevate Customer Experience & Team

KnitWell Group; Springfield (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Professional development

Career advancement

Philanthropy partnerships

Job summary

LOFT is seeking an Assistant Manager at Store 1658-Augusta Mall, Augusta, GA. You will lead on the sales floor, coach associates, and cultivate a customer-focused culture that reflects the LOFT brand.

As a store leader, you’ll engage customers, drive results, and support talent development while fostering an inclusive team environment. This regular/full-time role emphasizes hospitality, technology use, and strong business acumen.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset in customer and team interactions.
• Technology proficient with POS systems.
• Strong business acumen and ability to implement action plans.
• Initiative in making thoughtful decisions.
• Excellent communication and teamwork.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire and coach associates to connect with customers.
• Create an inclusive store environment welcoming all associates.
• Use technology to provide a seamless omnichannel shopping experience.
• Support Store Manager in recruiting, hiring, and developing talent.

Skills

Hospitality mindset

Leadership

Customer service

Decision making

Teamwork

Tools

Point-of-Sale (POS) system

Job description

LOFT is seeking an Assistant Manager at Store 1658-Augusta Mall, Augusta, GA. You will lead on the sales floor, coach associates, and cultivate a customer-focused culture that reflects the LOFT brand.

As a store leader, you’ll engage customers, drive results, and support talent development while fostering an inclusive team environment. This regular/full-time role emphasizes hospitality, technology use, and strong business acumen.