Store Assistant Manager: Lead Team & Customer Experience

LOFT; Birmingham (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus sister-bran

Professional development and careerAdv

Job summary

LOFT seeks an Assistant Manager to lead customer experiences and nurture a strong store culture at Store 1803-Summit At Birmingham, AL. You will guide associates on delivering exceptional service and model LOFT’s brand behaviors on the sales floor.

Ideal candidates bring retail leadership, hospitality mindset, and strong business sense to drive results while leveraging technology for seamless omnichannel shopping. Regular/full-time role with growth opportunities.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand’s behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand’s behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

Technology proficient

Business acumen

Initiative

POS system

Tools

POS system

Job description

LOFT seeks an Assistant Manager to lead customer experiences and nurture a strong store culture at Store 1803-Summit At Birmingham, AL. You will guide associates on delivering exceptional service and model LOFT’s brand behaviors on the sales floor.

Ideal candidates bring retail leadership, hospitality mindset, and strong business sense to drive results while leveraging technology for seamless omnichannel shopping. Regular/full-time role with growth opportunities.