Retail Sales Lead: Elevate Customer Experience & Growth

KnitWell Group; Peachtree Corners (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT is seeking a Sales Lead to drive exceptional customer experiences at Store 0892 in Peachtree City, GA. You will guide associates, model personalized service, and collaborate with the Store Manager to maintain brand standards and readiness for managerial duties.

You will help coach the team, stay aligned with promotions, and ensure a seamless omnichannel experience for customers through available tools.

Qualifications

• 6 months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritise assignments to stay on top of deadlines

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexible availability

Initiative and decision making

Organization and prioritization

Tools

POS system

Job description

LOFT is seeking a Sales Lead to drive exceptional customer experiences at Store 0892 in Peachtree City, GA. You will guide associates, model personalized service, and collaborate with the Store Manager to maintain brand standards and readiness for managerial duties.

You will help coach the team, stay aligned with promotions, and ensure a seamless omnichannel experience for customers through available tools.