Store Leader: Elevate Customer Experience & Sales

POP MART Americas Inc.; Livermore (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART Americas Inc. is seeking a Retail Sales Lead in Livermore, CA. The role leads daily store operations, coaches staff, and ensures premier customer experiences while driving sales performance.

You will manage opening/closing, merchandising, inventory, and POS activities, reporting to the Store Manager and collaborating with the Retail team. The ideal candidate has 1+ years in retail with leadership experience, excellent communication, and a passion for collectibles.

Qualifications

• 1+ years of retail experience; leadership, keyholder, or supervisory experience preferred.
• Strong communication, coaching, and interpersonal skills.
• Comfortable making decisions in a fast-paced retail environment.

Responsibilities

• Lead by example to deliver an exceptional customer experience and inspire a customer-first culture.
• Serve as Leader on Duty in the absence of Store Manager or Assistant Manager.
• Coach, motivate, and support Sales Associates to achieve store goals.

Skills

Leadership

Customer service

Sales coaching

POS proficiency

Inventory management

Visual merchandising

Team motivation

Education

High School Diploma or equivalent

Tools

POS systems

Job description

POP MART Americas Inc. is seeking a Retail Sales Lead in Livermore, CA. The role leads daily store operations, coaches staff, and ensures premier customer experiences while driving sales performance.

You will manage opening/closing, merchandising, inventory, and POS activities, reporting to the Store Manager and collaborating with the Retail team. The ideal candidate has 1+ years in retail with leadership experience, excellent communication, and a passion for collectibles.