Store Leader: Elevate Customer Experience & Sales

Athleta; Fort Collins (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase

Job summary

Athleta in Fort Collins is seeking a store associate to support the leadership team and drive a best-in-class customer experience. You will role model brand selling behaviors, educate customers about loyalty programs, and ensure accurate execution of tasks across opening, closing, and daily operations.

You’ll collaborate with teammates to maintain product lifecycles, leverage omni-channel tools to deliver a frictionless experience, and commit to compliance standards while maintaining a

Qualifications

• Experience delivering excellent customer service.
• Ability to work a flexible schedule including evenings and weekends.
• Able to lift up to 30 pounds.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Experts of the brand's selling behaviors by role modeling these behaviors with every customer.
• Support sales leader during non-peak hours, with the customer as the primary focus
• Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
• Leverage omni-channel to deliver a frictionless customer experience.

Skills

Customer service

Communication

Flexible schedule

Team player

Job description

Athleta in Fort Collins is seeking a store associate to support the leadership team and drive a best-in-class customer experience. You will role model brand selling behaviors, educate customers about loyalty programs, and ensure accurate execution of tasks across opening, closing, and daily operations.

You’ll collaborate with teammates to maintain product lifecycles, leverage omni-channel tools to deliver a frictionless experience, and commit to compliance standards while maintaining a