Store Leadership & Customer Experience Lead

Athleta; Salem (NH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Medical/dental/vision insurance

Employee stock purchase plan

Life insurance

Job summary

Athleta is seeking a customer-focused team member to support store leadership and drive a best-in-class shopping experience. You will engage customers, promote loyalty programs, and help execute daily tasks to keep the store running smoothly.

Ideal candidates bring retail experience, strong communication, and a flexible schedule to meet our needs, including evenings, weekends, and holidays. You will thrive in a collaborative environment that values service and inclusion.

Qualifications

• Retail sales experience preferred.
• Willingness to work evenings, weekends, and holidays.
• Ability to learn and explain loyalty programs.

Responsibilities

• Assist store leadership with daily tasks and selling behaviors.
• Deliver a best-in-class customer experience through product knowledge.
• Promote loyalty programs and drive sales with customers.
• Support opening/closing procedures and daily checklists.
• Collaborate with team to maintain attractive and organized floor.
• Use omni-channel tools to provide seamless service to customers.

Skills

Customer service

Communication

Flexible schedule

Team collaboration

Job description

Athleta is seeking a customer-focused team member to support store leadership and drive a best-in-class shopping experience. You will engage customers, promote loyalty programs, and help execute daily tasks to keep the store running smoothly.

Ideal candidates bring retail experience, strong communication, and a flexible schedule to meet our needs, including evenings, weekends, and holidays. You will thrive in a collaborative environment that values service and inclusion.