Store Leader: Elevate Customer Experience & Profit

LOFT Outlet; Sevierville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development & advancement

Community partnerships

Job summary

LOFT Outlet in Sevierville, TN is seeking a Store Manager to lead customer and associate experiences while driving profitability through strong operational performance. You will coach and develop a high-performing team, uphold visual standards, and engage with the community through partnerships.

The role emphasizes hospitality, leadership, and strategic planning to deliver seamless omnichannel experiences and achieve store goals.

Qualifications

• 2+ years of retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong leadership and people-management skills.
• Excellent communication and interpersonal abilities.
• Ability to develop talent and coach others.
• Proficient with POS systems and retail tech.

Responsibilities

• Lead customer and associate experiences to deliver exceptional service.
• Hire, train, and coach store team to reach goals.
• Oversee daily operations, opening and closing procedures.
• Develop short and long-term retail plans using store data.
• Manage budgeting and payroll with a focus on profitability.

Skills

Hospitality mindset

People management

Leadership & coaching

Communication

Business acumen

POS tech

Tools

Point-of-Sale system

Job description

LOFT Outlet in Sevierville, TN is seeking a Store Manager to lead customer and associate experiences while driving profitability through strong operational performance. You will coach and develop a high-performing team, uphold visual standards, and engage with the community through partnerships.

The role emphasizes hospitality, leadership, and strategic planning to deliver seamless omnichannel experiences and achieve store goals.