Store Leader: Elevate Customer Experience & Team Growth

LOFT; Charlottesville (VA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus sisterBrand

Professional development and careerAdv

Community philanthropic partnerships

Job summary

LOFT is seeking a results-driven Store Manager for our Charlottesville, VA location. You will lead customer and associate experiences, focus on store profitability, and maintain visual standards while building a strong community presence.

You will coach a diverse team, hire and develop talent, use technology to enable seamless omnichannel shopping, and oversee day-to-day operations including opening and closing.

Qualifications

• 2+ years retail Store Manager or service industry experience
• Hospitality mindset when engaging with customers and associates
• Strong people management and talent development
• Leadership, interpersonal and communication skills
• Technology proficient and able to operate a POS system
• Strong business acumen and ability to develop strategies and action plans
• Organized, able to delegate and meet deadlines

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences
• Inspire, educate, and coach associates to leverage brand behaviors
• Use technology to provide a seamless omnichannel shopping experience
• Hire and build store team through training, coaching and development
• Create an inclusive store environment for associates
• Develop a strong operational dynamic to achieve store goals
• Promote in-store community events and philanthropic partnerships
• Oversee store profitability, budgeting and payroll
• Analyze reporting to develop short and long-term retail plans
• Manage day-to-day operations including opening and closing

Skills

People management

Leadership

Hospitality mindset

Communication skills

Technology proficiency

POS system

Strategic thinking

Job description

LOFT is seeking a results-driven Store Manager for our Charlottesville, VA location. You will lead customer and associate experiences, focus on store profitability, and maintain visual standards while building a strong community presence.

You will coach a diverse team, hire and develop talent, use technology to enable seamless omnichannel shopping, and oversee day-to-day operations including opening and closing.