Store Leader: Drive Sales & Team Excellence

FedEx Office and Print Services; Washington (District of Columbia); Vor Ort; USD 39.000 - 50.000; Vollzeit

Zusammenfassung

FedEx Office and Print Services in Washington, DC seeks a Store Manager I or II to lead daily store operations, coach a small team, drive sales and ensure exceptional customer experiences.

You will own scheduling, inventory, banking deposits, and compliance while applying FedEx Office values and quality improvement methods to meet financial and service targets. This role blends hands-on leadership with collaboration with supervisors and customers to deliver reliable service.

Qualifikationen

• Associates Degree or some college preferred.
• High school degree or GED required.
• 2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred.
• Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel.

Aufgaben

• Understand and model FedEx Office values to customers and team members.
• Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs.
• Regularly work with supervisor to take guidance and direction and create solutions for your business, complex customers, host partnerships and commercial sales in the execution of work for our key customers.
• Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience.
• Use FedEx Office tools and resources to select, train, develop, retain and performance manage your direct reports.
• Interact with your supervisor to seek guidance, coaching and direction and elevate issues and questions as needed for the successful running of your business.
• Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets.
• Accomplish regular daily job duties including accounts receivable, inventory reports, daily sales recaps and bank deposits.
• Take active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management.

Kenntnisse

Supervisory experience

Customer service

Team leadership

Ausbildung

Associates Degree or some college

High school diploma or GED

Tools

Microsoft Office (Word, PowerPoint, Outlook, Excel)

Jobbeschreibung

FedEx Office and Print Services in Washington, DC seeks a Store Manager I or II to lead daily store operations, coach a small team, drive sales and ensure exceptional customer experiences.

You will own scheduling, inventory, banking deposits, and compliance while applying FedEx Office values and quality improvement methods to meet financial and service targets. This role blends hands-on leadership with collaboration with supervisors and customers to deliver reliable service.