Store Leader II: Drive Sales & Service Excellence

FedEx Office; Washington (District of Columbia); On-site; USD 59,000 - 75,000; Full time

Job summary

FedEx Office is seeking a Store Manager I/II in Washington, DC to lead a low to moderate complexity store, drive sales, and model Purple Promise service. You will supervise a team, ensure operational excellence, and own business outcomes with guidance from the supervisor.

The role requires coaching staff, managing store controls, and meeting financial targets while maintaining strong customer relationships and a safe, compliant work environment.

Qualifications

• Associates degree or some college preferred; high school diploma or GED required.
• 2+ years of related experience; prior supervisory experience preferred.
• Proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel).

Responsibilities

• Model FedEx Office values to customers and team members.
• Coach and train your team and ensure they have tools to support company goals.
• Ensure an exceptional store experience that engages customers and supports the FedEx brand.

Skills

Supervisory experience

Education

Associates degree / some college preferred

High school diploma or GED

Tools

Microsoft Office

Job description

FedEx Office is seeking a Store Manager I/II in Washington, DC to lead a low to moderate complexity store, drive sales, and model Purple Promise service. You will supervise a team, ensure operational excellence, and own business outcomes with guidance from the supervisor.

The role requires coaching staff, managing store controls, and meeting financial targets while maintaining strong customer relationships and a safe, compliant work environment.