Store Manager: Lead Sales, Ops & Team Growth

FedEx Office; Tustin (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

FedEx Office in California is seeking a Store Manager I/II to lead daily store operations, drive sales, and develop a high-performing team. You will learn to manage both customer experience and business performance, with guidance from senior leadership.

The role emphasizes modeling FedEx Office values, coaching staff, and owning financial controls to meet targets while maintaining a safe, compliant retail environment.

Qualifications

• Associates degree or some college preferred.
• High school degree or GED required.
• Prior supervisory experience preferred

Responsibilities

• Understand and model FedEx Office values to customers and team members.
• Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs.
• Regularly work with supervisor to take guidance and direction and create solutions for your business and key customers.
• Ensure an exceptional store experience that engages and retains customers and team members.
• Use FedEx Office tools to train, develop, retain and performance manage direct reports.
• Take ownership of store controls including SOPs, financials, safety, security, scheduling and compliance.

Skills

Leadership

Customer service

Communication

Education

Associates degree or some college preferred

High school diploma or GED required

Tools

Microsoft Office (Word, PowerPoint, Outlook, Excel)

Job description

FedEx Office in California is seeking a Store Manager I/II to lead daily store operations, drive sales, and develop a high-performing team. You will learn to manage both customer experience and business performance, with guidance from senior leadership.

The role emphasizes modeling FedEx Office values, coaching staff, and owning financial controls to meet targets while maintaining a safe, compliant retail environment.