Retail Store Leader - Drive Sales & Service Excellence

FedEx; Washington (District of Columbia); On-site; USD 39,000 - 50,000; Full time

Job summary

FedEx Office is seeking a Store Manager I/II to lead daily store operations, develop a high-performing team, and drive sales while delivering an outstanding customer experience. You will own scheduling, training, inventory, and financial controls, ensuring compliance with SOPs and safety standards. Strong leadership and communication are required.

The role emphasizes hands-on supervision, profitability, and operational excellence with opportunities for career progression.

Qualifications

• 2+ years of related experience (retail, service, hospitality, military).
• Supervisory experience preferred.
• Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel.

Responsibilities

• Model FedEx Office values to customers and team members.
• Coach and develop your team to meet company goals.

Skills

Supervisory experience

Education

Associates Degree or some college preferred

High school degree or GED required

Tools

Microsoft Office

Job description

FedEx Office is seeking a Store Manager I/II to lead daily store operations, develop a high-performing team, and drive sales while delivering an outstanding customer experience. You will own scheduling, training, inventory, and financial controls, ensuring compliance with SOPs and safety standards. Strong leadership and communication are required.

The role emphasizes hands-on supervision, profitability, and operational excellence with opportunities for career progression.