Store Leader: Drive Sales & Elevate Client Experience

oxford; Wailea (HI); Hybrid; USD 39,000 - 43,000; Full time

Benefits offered by this job

Healthcare

Retirement savings

Paid time off

Product discounts

Overtime eligibility

Job summary

Lilly Pulitzer is seeking an Assistant Store Manager to drive budgeted net sales, deliver an exceptional client experience, and lead the store in the absence of the Store Manager. The role emphasizes the brand framework, core values, and leadership development.

You will partner with the Store Manager to develop action plans, recruit, coach, and oversee operations while maintaining Lilly Pulitzer visual and service standards. This position is full-time and in-store.

Qualifications

• A four-year college degree is preferred, but not required.
• 3-5 years of experience, preferably in the fashion or luxury retail industry.
• 2+ years of supervisory experience, preferably in the fashion or luxury retail industry.
• Proficient in achieving and exceeding sales goals.
• Ability to develop relationships with clients and colleagues.
• Excellent written and verbal communication skills.
• Excellent problem solving and decision-making skills.
• High level of ownership and responsibility.
• Proficient in Microsoft & Apple technology.
• Prior knowledge of XStore and Tulip a plus.

Responsibilities

• Drive sales by providing an exceptional client experience and supporting sales teams in actively focusing on clients.
• Partner with Store Manager to create action plans that achieve financial results and grow the business.
• Partner with Store Manager to build strategies to increase sales, expand reach within the community, and curate strong teams.
• Utilize company training tools and digital platforms to drive sales.
• Oversee assigned division of responsibility and be accountable for results.
• Take ownership of the sales floor and sales team to ensure client experience is top priority.
• Consolidate and share feedback regarding inventory needs, client insights, and teams’ performance with Store Manager and corporate partners.
• Communicate company initiatives, emails, and announcements to the store team.
• Motivate staff by promoting and developing a team atmosphere and providing consistent feedback to the management team.
• Provide in the moment coaching with clear, concise, and actionable feedback.
• Approve and assist with the payroll process.
• Assist with recruiting efforts by conducting initial searches, facilitating interviews, and onboarding new employees in partnership with the Store Manager.
• Take control of day-to-day operations in the absence of the Store Manager.

Skills

Leadership

Sales

Client relations

Communication

Tech proficiency

Education

Four-year degree preferred

Tools

XStore

Tulip

Job description

Lilly Pulitzer is seeking an Assistant Store Manager to drive budgeted net sales, deliver an exceptional client experience, and lead the store in the absence of the Store Manager. The role emphasizes the brand framework, core values, and leadership development.

You will partner with the Store Manager to develop action plans, recruit, coach, and oversee operations while maintaining Lilly Pulitzer visual and service standards. This position is full-time and in-store.