Store Leader: Boost Sales & Elevate the Team

Victoria’s Secret & Co.; Lake Jackson (TX); On-site; USD 61,000 - 74,000; Full time

Job summary

Victoria’s Secret & Co Store Manager leads with values, delivering exceptional customer and associate experiences to drive top-line sales and brand excellence. This role reports to the District Manager and oversees coaching, scheduling, visual merchandising, payroll and inventory control to ensure operational excellence.

The position requires standing for long periods, lifting up to 40 pounds, flexibility to work nights and weekends, and a passion for the Victoria’s Secret brand.

Qualifications

• Passion for Victoria’s Secret Brand.
• Ability to improve customer satisfaction and drive customer loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
• A sense of self-awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
• Ability to monitor/track progress and incorporate feedback into decision-making.
• Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
• Experience with influencing cross-functional partners in informal and formal settings to get things done.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to stand for long periods and frequently bend, kneel, and lift.
• Ability to use technology (headsets, mobile devices, computers).
• 10+ years of retail leadership experience preferred

Responsibilities

• The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.
• Ensure operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards.
• Coach and develop leaders; oversee weekly schedules of leaders and associates.
• Lead and demonstrate company values within the store and deliver exceptional customer experiences.
• Conduct associate observations and coaching; ensure all roles work for the team and customer.
• Link results to behaviors and actions to drive top-line sales; manage labor hours to drive top line and profit.
• Own the overall appearance and presentation of the brand by maintaining visual merchandising standards.
• Collaborate with Sales Leadership Teams to ensure seamless communication and execution of required actions.
• Lead policy execution and additional duties such as floorset mapping, product launches, onboarding, and shipment processing.
• This role requires the ability to lift up to 40 pounds, frequent bending, stretching, walking, and prolonged standing.

Skills

Brand passion

Customer loyalty

Business insights

Feedback mindset

Staff development

Progress tracking

Strategy to action

Cross-functional influence

Flexible schedule

Physical endurance

Tech proficiency

Retail leadership

Job description

Victoria’s Secret & Co Store Manager leads with values, delivering exceptional customer and associate experiences to drive top-line sales and brand excellence. This role reports to the District Manager and oversees coaching, scheduling, visual merchandising, payroll and inventory control to ensure operational excellence.

The position requires standing for long periods, lifting up to 40 pounds, flexibility to work nights and weekends, and a passion for the Victoria’s Secret brand.