Store Leader: Drive Sales & Customer Experience

T-Mobile; Deming (NM); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays (up to 12)

Mobile service discounts

Home internet discounts

Job summary

T-Mobile USA, Inc. is seeking a Store Manager to oversee all operations of a retail location, driving customer engagement and business performance. You will hire, schedule, train and coach staff while maintaining operational standards to achieve sales goals and customer satisfaction.

The role requires ownership of marketing, loss prevention, and labor management to drive success. Benefits include base pay, incentives, and a comprehensive total rewards package, with stock grants and 401(k)

Qualifications

• High School Diploma/GED required.
• 2-4 years Management experience in retail sales preferred.
• 2-4 years Sales & sales management experience preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Retail management

Customer service

Leadership

Sales management

Staff scheduling

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store Manager to oversee all operations of a retail location, driving customer engagement and business performance. You will hire, schedule, train and coach staff while maintaining operational standards to achieve sales goals and customer satisfaction.

The role requires ownership of marketing, loss prevention, and labor management to drive success. Benefits include base pay, incentives, and a comprehensive total rewards package, with stock grants and 401(k)